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Partner Portal (Cumulus)

Welcome to the Partner Portal (Cumulus) forum. This is your place to suggest your ideas and suggestions on how we can improve the Partner Portal (Cumulus).

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155 results found

  1. Seeing a pending MCA

    It would be nice if an icon would appear next to the customer name in Cumulus if there is a pending MCA to accept.

    1 vote

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    0 comments  ·  Office 365  ·  Admin →
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  2. Better Support Password (reset, self-service, employee policies)

    From the Partner portal:

    • Support resetting the password for our end-user and our self;
    • Support setting the password manually;
    • Support password policies;
    • Control employee access via policies to reset password of customers
    30 votes

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    3 comments  ·  Office 365  ·  Admin →
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  3. The ability to assign different credit cards to different organisations

    Have the ability to assign different credit cards to different orgs

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  4. Print invoice without having to create aPDF

    The ability to print a clean invoice without having to generate a PDF

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  5. Log search / Filters

    • Add a search tool for the logs
    • Filter by offer changes
    18 votes

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    4 comments  ·  Features  ·  Admin →
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  6. SSO (Single-Sign On)

    Single sign-on (SSO) is a property of access control of multiple related, yet independent, software systems. With this property, a user logs in with a single ID and password to gain access to a connected system.

    Consolidate portals. It is ridiculous that I’m forced to have different logins in order to administer my clients. It is frustrating to have to try and remember which of one to use. I have to log in to administer in order to take care of a client’s needs.

    Support:
    * SAML user authentication for Reselling / Partner.
    * SSO, Single-Sign On

    295 votes

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    launched  ·  Eric Lacroix responded

    FIM (Federated Identity management) is now implemented, this solution will allow you to configure your Azure AD tenant as a replacement solution for the authentication process of our Partner Portal this will allow you to achieve SSO within a few clicks.

    To configure this integration, navigate to the ‘Security’ section then click on the Sub-Section ‘Identity Provider’ then a few configurations step will be required for the activation of this integration.

  7. 1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  8. Allow your partners to deploy O365 to US based clients without having to open a US account

    can you please allow your partners to deploy O365 to US based clients without having to open a US account?

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  9. The ability to change the username

    I would like to be able to change my username

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  10. Merge Account Manager Platform with Cumulus

    Unify the account manager platform and Cumulus to avoid having to maintain two different platforms.

    3 votes

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  11. 14 votes

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    6 comments  ·  Features  ·  Admin →
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  12. Chat button for Tech support

    Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  13. Live License count for in-use licenses in O365

    Manage O365 Users needs to show an assigned/in use count for each license type

    1 vote

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    0 comments  ·  Office 365  ·  Admin →
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  14. End Customer facing Portal for User adds/changes

    • End user portal where customers can control their licences and their end user accounts. Once they make a change, an email should be generated to the partner to update their contracts or information should sync directly into the PSA tools.
    • Invoice customers and receive payments. It is an admin headache to check each month for adds, deducts, prorates, etc. to bill customers correctly. Hard to keep a recurring billing when data updates here.
    • Include Paypal/Square payment Gateway or other payment gateway vendor
    • If not using any PSA tools support custom bundle management to create product and…

    477 votes

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    130 comments  ·  Features  ·  Admin →
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    under review  ·  Emilie Arbour responded

    Sherweb is exploring the idea of building a end-user portal. This portal would allow your customers to control their licences and their users accounts.

    You would like to be part of this project, by sharing what features would make the best end-user portal for your business? That’s great because we want to build something that will be of value for you!

    Let me know if you are interested in sharing your comments on the features that you would like to see in an end-user portal for your customers!

    Émilie
    earbour@sherweb.com

  15. Notification when there is a CSP Transfer of a end-user

    Add a notification for the partner when SherWeb no longer has access to the O365 tenant of the end-user.

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  16. Ability to Restrict Users Access to Organizations

    We need to be able to restrict access to some of our organizations from some of the users. Currently, all the users have access to all of the organizations. This is no good for a couple reasons. We have clients that for security reasons need to limit access to their email, and to my knowledge with the current setup, any user can reset any password.in 365. We as a company are going to move to 365 hosted email and any of our techs will have access to the administrator account for 365 for the same reason, they can change the…

    1 vote

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  17. Knowledge Base

    Include a knowledge base within Cumulus

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  18. SalesForce Integration

    Please consider integration with SalesForce to compliment your other PSA and Accounting integrations. PSA's are essentially CRM's for MSP's, and SalesForce is a leading CRM as well. SalesForce integration would be extremely helpful for us to increase efficiency.

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  19. Reseller discount display

    As a Partner,

    I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.

    I don't want to have to wait until the end of the month, for the invoice, to see it applied there.

    Nic wilkinson told me it would be 1,50$ for proofpoint beginner.

    Thank you :)

    2 votes

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  20. 1 vote

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