Skip to content

Partner Portal (Cumulus)

Welcome to the Partner Portal (Cumulus) forum. This is your place to suggest your ideas and suggestions on how we can improve the Partner Portal (Cumulus).

Thank you for being part of our Sherweb community and helping us improve!

Need technical support? Visit SherWeb Support or SherWeb Knowledge Base

202 results found

  1. End Customer facing Portal for User adds/changes

    • End user portal where customers can control their licences and their end user accounts. Once they make a change, an email should be generated to the partner to update their contracts or information should sync directly into the PSA tools.
    • Invoice customers and receive payments. It is an admin headache to check each month for adds, deducts, prorates, etc. to bill customers correctly. Hard to keep a recurring billing when data updates here.
    • Include Paypal/Square payment Gateway or other payment gateway vendor
    • If not using any PSA tools support custom bundle management to create product and…

    477 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    130 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  Emilie Arbour responded

    Sherweb is exploring the idea of building a end-user portal. This portal would allow your customers to control their licences and their users accounts.

    You would like to be part of this project, by sharing what features would make the best end-user portal for your business? That’s great because we want to build something that will be of value for you!

    Let me know if you are interested in sharing your comments on the features that you would like to see in an end-user portal for your customers!

    Émilie
    earbour@sherweb.com

  2. Notification when there is a CSP Transfer of a end-user

    Add a notification for the partner when SherWeb no longer has access to the O365 tenant of the end-user.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to Restrict Users Access to Organizations

    We need to be able to restrict access to some of our organizations from some of the users. Currently, all the users have access to all of the organizations. This is no good for a couple reasons. We have clients that for security reasons need to limit access to their email, and to my knowledge with the current setup, any user can reset any password.in 365. We as a company are going to move to 365 hosted email and any of our techs will have access to the administrator account for 365 for the same reason, they can change the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Knowledge Base

    Include a knowledge base within Cumulus

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. SalesForce Integration

    Please consider integration with SalesForce to compliment your other PSA and Accounting integrations. PSA's are essentially CRM's for MSP's, and SalesForce is a leading CRM as well. SalesForce integration would be extremely helpful for us to increase efficiency.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Integration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Reseller discount display

    As a Partner,

    I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.

    I don't want to have to wait until the end of the month, for the invoice, to see it applied there.

    Nic wilkinson told me it would be 1,50$ for proofpoint beginner.

    Thank you :)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Export 0365 Licenses and Entitlement info

    On occasion, we get customers who want a list of the licensing they have with office 365. Would it be possible to add an EXPORT function to this table in your portal?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Office 365  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Whitelabel Partner Portal

    Possibilité de personnaliser le portail

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Exact CRM integration

    Include integration between Cumulus and the Exact CRM.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Integration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Have the choice to set with portal to use to manage Office 365 licences

    Default being set to license management from sherweb portal, we would like to be able to activate or deactivate this feature.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Office 365  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add Cumulus integrations with Microsoft products (Flow, Dynamics)

    Since Sherweb sells Microsoft products, it would make sense to add integration with products such as Dynamics and Flow/PowerApps connectors

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Notifications for reseller purchase

    As a Partner,
    I would like to be automatically notified when something is purchased from my downline resellers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Integration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Cloud Manager Login URL change

    I would like to be able to use login.cloudmanagerportal.com to log in to Cumulus.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Better Search Engine within Cumulus

    • More stable search engine.
    • Provide string sensitivity and proximity
    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    launched  ·  Eric Lacroix responded

    The product catalogue 'Search' functionality has been upgraded to be faster and now includes string un-sensitivity, typo, and character proximity and some taxonomy ranking where keyword found in the product description are ranked lower compare when they are found in the product title or in the product SKU.

  17. Add Phone number for Support

    Add the phone number of Technical support under the "Support" button on the Cumulus website :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. API

    I would like to see an API so that I can:

    • Pull my billing data and import it into my billing system.
    • Automate my WebSite to create a MarketPlace
    • Create a Self-Serve Portal
    • Manage provisioning
    • Manage entitlement
    297 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    developing  ·  Eric Lacroix responded

    Francais ici-bas

    Hello,

    We are currently looking for partners interested in developing integration with our new Account receivable APIs, those will allow you to consume the various products charges (fees) aligned with the billing period of your customers, which is particularly relevant if you want to benefit from pre-calculated adjustment of licenses including prorate and for usage base products (e.g.: Azure, Backup). So, in a nutshell this API allows you to develop the capabilities that have been put in place with our native ConnectWise, Autotask, Kaseya and QuickBooks integrations.

    For the moment these APIs are only available by invitation, you can confirm your interest by email or for further discussion, schedule a meeting for discussion with me: http://bit.ly/sw_eric

    Eric Lacroix B.Sc.
    Director Platform – Product

    Let’s connect on LinkedIn
    1 (888) 567-6610 Ext. 4571 | +33 (0) 1 72 81 35 97
    Schedule a meeting

    Bonjour à vous,

    Nous sommes…

  19. 10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Active Directory Federation Services (ADFS)

    Active Directory Federation Services (AD FS), a software component developed by Microsoft, can run on Windows Server operating systems to provide users with single sign-on access to systems and applications located across organizational boundaries.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Partner Portal (Cumulus)

Categories