Partner Portal (Cumulus)
131 results found
-
Filter the organisation by the product purchased or by the SKUs
As a partner, I need to filter the organisation by the product purchased or by the SKUs in order to filter out the list of organizations that has the product provisionned and ease a price update for instance.
1 vote -
Improved QuickBooks Integration
Better QuickBooks integration with client/sku specific pricing sync'd
2 votes -
Reports section of Cumulus is not showing the correct license name.
There is an issue where the Teams voice licenses in Cumulus are being shown as Skype for business licenses in the reporting section of Cumulus.
Example:
Audio Conferencing = Skype for Business PSTN Conferencing
Microsoft 365 Phone System = Skype for Business Cloud PBX2 votes -
SOC services
SOC services
1 vote -
Multi-billing
The ability to bill one domain but allocated across mulitple organisations
1 vote -
Billing
Freshbooks intergration for billing. Also, Payment portal for clients to pay their invoice.
2 votes -
Cumulus Client organization into groups
I would love to be able to group my customers. The group would be sorted alphabetically and the names inside the group would be alphabetically sorted within the group. We have some clients that are 'supply only' and some that are on bundles and grouping them in Cumulus would make it easy for us to stay organized. It didn't need to do anything else special, just a function in the home page for organizing data
1 vote -
Autopilot integration for easy new pc uploading
autopilot configuration screen
1 vote -
Support Details
I would like to be able to see the details of my support requests from the support menu in the cumulus portal.
1 vote -
Prevent Sherweb-branded emails to be sent to organizations under WL Partners
Stop the sending of Sherweb-branded activation emails to organizations under White-Label accounts.
1 vote -
SKU#
Products SKU#
Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#1 vote -
Cloud Marketplace for Self-Service
Cloud Marketplace for self-service
1 vote -
Product SKU
Can you please add product SKU# where ever you have a product name. It would be so much easier to find stuff.
1 vote -
Microsoft Office 2019
Microsoft Office 2019
1 vote -
iPad & iPhone App
iPadOS App.
1 vote -
Ticketing System
A ticketing system (support ticket system) collects all customer support requests from a wide range of sources and manages them in one location.
240 votesSherweb is exploring the idea of building a ticketing system within Cumulus.
You would like to be part of this project, by sharing how you envision this ticketing feature? That’s great because we want to build something that will be of value for you!
Let me know if you are interested in sharing your comments on the features that you would like to see in a ticketing system!
Émilie
earbour@sherweb.com -
AUTO PAY
I appreciate the feature of auto pay open invoices when a new payment method is added. IF there are multiple invoices open when the payment method is added, it attempts to charge the card for all of them at once and triggers fraud protection. Maybe a delay, or no auto pay if there are more then 2 open invoices. Thanks!
1 vote -
Better Invoice Format
- Include sub-total per org in PDF invoice
- Include Account Number
- Add customized info on line items o the SherWeb invoice
- Attach as a PDF
- Preview PDF version of the invoice;
- Export format to ease QuickBook import
178 votesThe team has started collecting insight if you haven’t been contacted and wish to provide some insight please feel free to reach out to me with your contact information: http://calendly.com/elacroix
You may also be interested in voting or looking at “End Customer facing Portal for User adds/changes” http://feedback.sherweb.com/forums/917740/suggestions/31759024
PS: You are receiving this message because you either vote on this idea or because you promote it as a weakness during our annual survey.
Eric Lacroix
Product Director, Platform -
Renewal notification for Yearly Subscription
As a customer of Sherweb, I would like to receive a renewal notification in advance and some visual cue in the partner portal application, so I'm able to inform my customers in advance if I need to make some adjustment or mitigate a discussion around a invoice bump for a specific month because of this yearly renewal.
9 votes -
An easy way to view the benefits of reaching the next reseller level:
An easy way to view the benefits of reaching the next reseller level:
If I could click on where it says Preferred Reseller and Premium reseller, a pop up to let me know the current and additional benefits or to bring me to the complete page of benefits.1 vote
- Don't see your idea?