Partner Portal (Cumulus)
160 results found
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Ajout de piéce jointe dans le support de Cumulus
Bonjour,
S’il vous plait, est-ce possible de prévoir de développer la possibilité d’ajouter des images quand on ouvre un billet depuis l’application cumulus. Merci. Fabien3 votes -
Create items in PSA for us
Please allow for us partners to have the option in sherweb portal when an item needs to be mapped to the psa to have a button in the portal for sherweb to create it for us with all the correct info
1 vote -
White Label SKUs
Ability to customize SKUs to match our own SKUs
1 vote -
NCH InvoiceExpress Integration
Integrated billing with NCH Invoice Express (similar to Quickbooks), I will gladly be a tester
1 vote -
QOL feature - Set Product Catalog filters to default selections
Set Product Catalog filter to default selections to avoid changing everytime you open the tab.
1 vote -
Inline Azure Costs
Pleeeease bring back Azure usage into the portal. Even a billing-chart in the org screen that shows last 6 months usage with retail/your cost
1 vote -
Scheduling license purchases for future date
Ability to schedule license purchases for a future date. Would be helpful in cases where we are moving a renewal from one partner to you guys, but cant do it via a P2P.
1 vote -
adding MS licences in the first 24h after renewal
partner mentioned that not being able to add licences in the first 24hrs after renewal can sometime cause for his onsite technicians to be re-schduled because the users they are setting up has no licence. a good example of this is for teams voice/voip options.
1 vote -
Display renewal dates with the month in letters.
display renewal dates with the month in letters exemple : 10/JAN/2025 vs 10/01/2025 . This can be misleading when planning renewal or changes that are impacted by licences that are depended on other licences (add-ons)- FD ticket - 556944
1 vote -
invoice search
being able to make an invoice search by PO number
1 vote -
Add export to CSV on Organization page
Ability to export current subscriptions as a CSV for individual organizations with or without pricing (and not just as an invoice). Helpful when discussing licensing and confirming additions or renewals at renewal time.
1 vote -
Billing Integration Reporting
Setup > Billing Integrations
Enable sort/filter options as well as an export option. Currently with 1000s or products offered and 1000s of mapping going through dozens of pages to verify manually is not time friendly.
1 vote -
GDAP Clients list (Filter, Sort and Export)
Petite note constructive, il serait pratique d’avoir la possibilité de filtrer (selon le statut GDAP ou de pouvoir faire une recherche) la liste et même de pouvoir l’export en CSV ou PDF.
Je me suis débrouiller avec le Search de mon navigateur et j’ai un select all + print de la page vers un PDF… ca dépanne mais c’est encore mieux avec les améliorations suggérées
2 votes -
Detailed follow-up support emails
Automated followup emails to see if we have had a chance to review the technician's email - currently have no info about which support request they refer to other than an obscure number in the subject line. Include the email thread content or at least a summary!
1 vote -
Speed up Offer Pricing access
Speed up Offer Pricing page load time, as well as "Export pricelist" feature.
1 vote -
Link to Azure Portal / Azure Cost Management (ACM)
it would be great to add, In the previous Cumulus field, where we could see the Azure forecasted usage before, which is now removed following the transition to the new Azure billing structure, the info for the partners for them to view, forecast & management information around their Azure environments through Azure Portal / Azure Cost Management (ACM), and provide the link to it.
1 vote -
End contract notification
Would be great if we can be notified when an RI is about to end. thanks
1 vote -
Price List Improvements
Price List Changes:
1) Standardized naming conventions – example, we have “M365….” and “Microsoft 365…”, aren’t these the same thing and if so is it possible to pick one and have the pricelist offer name reflect 1 for all?
2) “disc” SKUs that aren’t actually discontinued – example the enterprise SKUs. I understand that the “disc” SKUs are the ones that includes Teams, and only existing M365 clients can order this. So technically its not discontinued…is there a different way to represent these?
a. For SKUs that are actually discontinued, if there are some on the pricelist, can these not…1 vote -
Date de renouvellement
Bonjour,
Dans l'onglet report, sous Real Usage. Est-ce possible d'ajouter les date de renouvellement ?2 votes -
Add sub-organizations
Cumulus needs the ability to create "sub-organizations" under a parent AND to be able to assign licenses under the sub-organzation. Without this ability, there is no way to map sub-organizations and their contracts in Autotask to Cumulus.
1 vote
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