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Service offering from Sherweb

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7 results found

  1. Provide more documentation on How to's

    Provide more documentation such as a client knowledge base

    10 votes

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  2. 24h support

    Support
    Helpdesk

    6 votes

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  3. Security question when calling

    When we call SherWeb, we would like to have some sort of security validation. Ex. a certain question is asked and we need to answer it before we can continue the discussion

    3 votes

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  4. Service/technical support

    2 votes

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  5. Whitelabel Ticketing System

    Offer a whitelabel ticketing system for us to use with our clients and certain issues like M365 or certain apps that sherweb manages, will automatically go to sherweb, but it is whitelabel so they will pretend that they are part of the MSP organization

    1 vote

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  6. maintenance technician

    Working as a maintenance technician on a freelance basis comes with a lot of benefits. These include being able to set your hours and time you work during the year. Freelance maintenance technicians can respond to high demand when a carrier initiates a network upgrade project and then take time off during quieter parts of the year.

    1 vote

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  7. Sales support - more like operator support

    change sales chat to general operator - too many time is time wasted talking to sales before learning i'm in the wrong chat - or they suggest my account manager information. Of course I have that already...thanks?

    1 vote

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