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Partner Portal (Cumulus)

Welcome to the Partner Portal (Cumulus) forum. This is your place to suggest your ideas and suggestions on how we can improve the Partner Portal (Cumulus).

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131 results found

  1. Ability to update or remove credit cards easily on Cumulus

    Updating credit card info or even removing an existing card on your site is IMPOSSIBLE! Very poor interface

    3 votes

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    1 comment  ·  Features  ·  Admin →
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  2. UX Tweaks

    Difficulty in navigating and finding what you need in the Partner Portal (Cumulus)
    - Product catalogue confusing
    - Impossible to search within product offering

    105 votes

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  3. 1 vote

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    0 comments  ·  Integration  ·  Admin →
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  4. Performance Issues

    Performance Issues are
    - Errors/bugs/ spinning gears
    - Slowness

    357 votes

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    The team has started fixing performance issues. Please comments if there zone in the application generating unexpected performance.

    Eric Lacroix
    Product Director, Platform

  5. View the count of licences used vs remaining

    Have the ability to see how many licenses are being used/remaining so we can easily see if there are 14/15 licenses used for example. This will make it easier to see if we need to buy more or reduce.

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  6. Custom Offers

    I would really like to see the ability to add custom offers (products not provided by Sherweb) with admin links so that client management portals could all be available in one place.

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  7. Customer-Managed License Provisioning

    I have clients that would love to be able to provision their own licenses, or at least change the counts of their existing subscriptions. Is this in the works?

    1 vote

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    0 comments  ·  Office 365  ·  Admin →
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  8. Add hardware key for 2FA

    Add U2F (Universal Second Factor) for 2FA using a hardware key such as yubico

    1 vote

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    0 comments  ·  Features  ·  Admin →
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  9. WHMCS Intergration

    As a hosting reseller, I use WHMCS to manage client billing and services management.
    I suspect that a lot of Sherweb Resellers also use WHMCS.
    - So it would be great if Sherweb integrated with WHMCS also

    Thank you,
    Brent 8-)

    1 vote

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    0 comments  ·  Integration  ·  Admin →
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  10. White-label Integrated Billing

    White label billing from within Cumulus for services.

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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  11. Direct invoicing of client subscriptions with autopay

    Ticket tracking and invoicing application for MSP's.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  12. Add a payment processing feature within Cumulus

    Have a payment processing feature with Cumulus, so that partners are able to collect the payment of their customers

    1 vote

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  13. Expand/Collapse All

    When viewing an invoice add an option to collapse all or expand all, so you can quickly get to a customer on screen and view only their info.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  14. Une solution intégrée de gestion/vente de noms de domaines (incluant les .qc.ca)

    Une solution intégrée de gestion/vente de noms de domaines (incluant les .qc.ca)

    1 vote

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  15. Seeing a pending MCA

    It would be nice if an icon would appear next to the customer name in Cumulus if there is a pending MCA to accept.

    1 vote

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    0 comments  ·  Office 365  ·  Admin →
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  16. Better Support Password (reset, self-service, employee policies)

    From the Partner portal:

    • Support resetting the password for our end-user and our self;
    • Support setting the password manually;
    • Support password policies;
    • Control employee access via policies to reset password of customers
    30 votes

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    3 comments  ·  Office 365  ·  Admin →
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  17. The ability to assign different credit cards to different organisations

    Have the ability to assign different credit cards to different orgs

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  18. Print invoice without having to create aPDF

    The ability to print a clean invoice without having to generate a PDF

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  19. Have serveral custom URL under the reseller url

    So that we are not competing with you have a totally white label for all the stuff you have hnow to attaract resellers and when we the reseller sends the url via our reseller name the purchaser will go directly on our site and order the products and servies instead od see all the suff related to Sherweb which make things too complicated.. Sor instance resellers shluld have several cstom web sites as a template on your end so that they can share with potential and inthe end its all ties back to the resellers cumulus. This simplification will take…

    1 vote

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  20. SSO (Single-Sign On)

    Single sign-on (SSO) is a property of access control of multiple related, yet independent, software systems. With this property, a user logs in with a single ID and password to gain access to a connected system.

    Consolidate portals. It is ridiculous that I’m forced to have different logins in order to administer my clients. It is frustrating to have to try and remember which of one to use. I have to log in to administer in order to take care of a client’s needs.

    Support:
    * SAML user authentication for Reselling / Partner.
    * SSO, Single-Sign On

    295 votes

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    launched  ·  Eric Lacroix responded

    FIM (Federated Identity management) is now implemented, this solution will allow you to configure your Azure AD tenant as a replacement solution for the authentication process of our Partner Portal this will allow you to achieve SSO within a few clicks.

    To configure this integration, navigate to the ‘Security’ section then click on the Sub-Section ‘Identity Provider’ then a few configurations step will be required for the activation of this integration.

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