Partner Portal (Cumulus)
175 résultats trouvés
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Informative error messages needed
I encountered an error during the provisioning of a new Google Workspace account. The only error shown in the admin was the attached and "Error" in the logs. Come to find out 2 days later the error was that the domain was already claimed by an individual account. We need informative error messages in the reseller portal.
2 votes -
Organize Subscriptions page by category
Organize Subscriptions tab by Category/ Group of products
2 votes -
Nouveau Role
Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.
J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.
Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?
Gestionnaire technique read only
• Visualiser/filtrer les journaux d'événements
• Visualiser mais pas modifier les utilisateurs
• Visualiser les notifications, la liste des offres et le prix de détail des offresMerci et bonne journée
2 votes -
Add Service Period to invoice export
Add Service Period From and To to the invoice CSV
1 vote -
Product available
Customize the product available list globally. Instead of by client. So many items that come up aren't even available any more.
1 vote -
Label Legacy KSKUs so they're easy to identify and update.
It would be great if legacy licenses could be highlighted, or make it more noticeable that it's a legacy SKU that needs to be updated on the Organization page. For Example, NCE licenses are labeled in the license name as NCE, but others are not. Seems like the simplest solution would be to add Legacy to the License Base Subscription display name.
1 vote -
Sub-Customer sync for Quickbooks
Since its possible to synchronize with Quickbooks Online, it would be awesome if Sherweb had the ability to setup sub-customers for franchise based clients. I currently can't use the invoice sync for a specific customer, because I have to bill each location separately. If I could use the same domain name for M365, and create sub-clients in specifically Sherweb and Quickbooks, it would take an hour or two off by billing time.
1 vote -
Retry or Alert on Failed M365 Provisioning
When automatic provisioning fails for M365 renewal dates, we should have a way to either have that auto-retry, or at least be alerted to a failed provisioning.
As it stands now the only way it will be fixed is if we manually go look for errors each month and submit a ticket for it.
1 vote -
Add perpetual licenses
Add perpetual licenses to cumulus
1 vote -
Improved QuickBooks Integration
Better QuickBooks integration with client/sku specific pricing sync'd
5 votes -
Filter the organisation by the product purchased or by the SKUs
As a partner, I need to filter the organisation by the product purchased or by the SKUs in order to filter out the list of organizations that has the product provisionned and ease a price update for instance.
1 vote -
Enable MFA from Cumulus
Add an "Enable MFA" button inside the Cumulus Manage Microsoft 365 panel, so that you don't need to sign into MS admin to enable.
1 vote -
Reports section of Cumulus is not showing the correct license name.
There is an issue where the Teams voice licenses in Cumulus are being shown as Skype for business licenses in the reporting section of Cumulus.
Example:
Audio Conferencing = Skype for Business PSTN Conferencing
Microsoft 365 Phone System = Skype for Business Cloud PBX2 votes -
Multi-billing
The ability to bill one domain but allocated across mulitple organisations
1 vote -
Prevent Sherweb-branded emails to be sent to organizations under WL Partners
Stop the sending of Sherweb-branded activation emails to organizations under White-Label accounts.
2 votes -
O365 Reporting tool
Provide a way to export usename and licence from the O365 management pannel. Even create a scheduling tool to send it automaticaly by email to someone. A lot of customers wants to verify their licences usage compare to their user on a monthly basis.
1 vote -
Dark mode for Cumulus
Dark mode for Cumulus
7 votes -
SKU#
Products SKU#
Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#2 votes -
Billing
Freshbooks intergration for billing. Also, Payment portal for clients to pay their invoice.
2 votes -
Product SKU
Can you please add product SKU# where ever you have a product name. It would be so much easier to find stuff.
2 votes
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