Partner Portal (Cumulus)
173 results found
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Sync Subscription Renewal Date to Autotask
I would love to have each subscription's renewal date sync back to Autotask in some way. This would be super helpful for us when transitioning to different licenses, like HERO SKUs, or changing QTYs.
1 vote -
Auto populate renewal date on sub purchases
Auto populate the renewal date field when adding subs to organizations.
1 vote -
Synchroniser les produits à 0$ (OBNL) à quantité 1 dans ConnectWise Manage
Est-il possible de synchroniser les produits à 0$ (OBNL) de quantité 1 dans ConnectWise Manage? Auparavant, on m'informait que c'était voulu, mais est-ce encore d'actualité ? Et pourquoi est-ce voulu, car nous aimerions que les produits de quantité 1 et plus soient synchronisés. Merci de considérer, ça nous fait perdre des ventes car les produits à 0$ sont refacturés aux clients car ils sont dans notre offre, combinés avec d'autres solutions. Si ce n'est accepté cette demande, il serait important de préciser cette imperfection car ça rend la synchronisation à ConnectWise Manage beaucoup moins intéressante pour nous. Merci.
1 vote -
set up auto p[ay to my credit card
please set up auto billing to my credit card
1 vote -
Désactiver des produits, offres disponibles
Retirer des offres disponibles, avoir la possibilité de gérer ça au niveau partenaire pour l'ensemble des clients. Nous faisons régulièrement des erreurs de produits dans nos clients. La fonction n'existe plus au niveau du partenaire. Merci de considérer cet aspect.
1 vote -
Department or Cost Centre setting for Invoices
I checked with your Billing team before submitting this. You currently do not have the means for us to create Departments or Cost Centres. As a result, our Finance person has to manually separate 106 licenses across 20 different departments to apply the invoice to the correct budgets. This is painful and very time consuming. Would be far better if you could add this breakdown setting for customers. I'm sure all your customers would find this very helpful, especially ones larger than us.
1 vote -
Unmapped Items now scattered throughout
Mapping for items under the organization section in the set up section has now become rather difficult. Having the unmapped items on page one was so much more productive. Please change it back....
1 voteFeature has been fixed for CW PSA integration. Thank you for flagging!
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Have the previous log display available
I am creating this Feedback on behalf of the partner.
There was a change to the way the logs are displayed on the billing platform and this has had a negative impact on this organization. The logs are used for billing purpose by this organisation, the logs would usually show a licence and the licence count change, for instance: (Subscription quantity of "M365 Business Basic (NCE) - Annual paid monthly" has been updated from "1" to "10") . While after the change, they now only display: (Subscription of "M365 Business Basic (NCE) - Annual paid monthly" (SWO365BERR-M1Y) has been updated.)
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1 vote -
cumulus search
the search algorithm needs to be optimized.
it'S not normal than when searching for the top sold sku by Sherweb = business premium, the 1st result is a SignNow Product, and not normal to get 70 results when there should be around 10x1 vote -
Adding DUO as a SAML/IDP option for cumulus authentication
Adding DUO as a SAML/IDP option for cumulus authentication.
We would like to be able to leverage our current IDP through DUO instead of using M365 for the IDP.2 votes -
Price Syncing
The price should sync along with the cost to the PSA. Especially with the price changes Microsoft is doing.
1 vote -
Cost vs Price
I would like to be able to see cost as well as price in the subscription UI for each organization
1 vote -
Avoid Provisioning delays
Ability to upgrade multiple licenses then submit to provisioning
1 vote -
White Label SKUs
Ability to customize SKUs to match our own SKUs
1 vote -
NCH InvoiceExpress Integration
Integrated billing with NCH Invoice Express (similar to Quickbooks), I will gladly be a tester
1 vote -
QOL feature - Set Product Catalog filters to default selections
Set Product Catalog filter to default selections to avoid changing everytime you open the tab.
1 vote -
Inline Azure Costs
Pleeeease bring back Azure usage into the portal. Even a billing-chart in the org screen that shows last 6 months usage with retail/your cost
1 vote -
adding MS licences in the first 24h after renewal
partner mentioned that not being able to add licences in the first 24hrs after renewal can sometime cause for his onsite technicians to be re-schduled because the users they are setting up has no licence. a good example of this is for teams voice/voip options.
1 vote -
Display renewal dates with the month in letters.
display renewal dates with the month in letters exemple : 10/JAN/2025 vs 10/01/2025 . This can be misleading when planning renewal or changes that are impacted by licences that are depended on other licences (add-ons)- FD ticket - 556944
2 votes -
Create items in PSA for us
Please allow for us partners to have the option in sherweb portal when an item needs to be mapped to the psa to have a button in the portal for sherweb to create it for us with all the correct info
1 vote
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