Partner Portal (Cumulus)
152 results found
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Add export to CSV on Organization page
Ability to export current subscriptions as a CSV for individual organizations with or without pricing (and not just as an invoice). Helpful when discussing licensing and confirming additions or renewals at renewal time.
1 vote -
Billing Integration Reporting
Setup > Billing Integrations
Enable sort/filter options as well as an export option. Currently with 1000s or products offered and 1000s of mapping going through dozens of pages to verify manually is not time friendly.
1 vote -
Scheduling license purchases for future date
Ability to schedule license purchases for a future date. Would be helpful in cases where we are moving a renewal from one partner to you guys, but cant do it via a P2P.
1 vote -
Detailed follow-up support emails
Automated followup emails to see if we have had a chance to review the technician's email - currently have no info about which support request they refer to other than an obscure number in the subject line. Include the email thread content or at least a summary!
1 vote -
Speed up Offer Pricing access
Speed up Offer Pricing page load time, as well as "Export pricelist" feature.
1 vote -
Ajout de piéce jointe dans le support de Cumulus
Bonjour,
S’il vous plait, est-ce possible de prévoir de développer la possibilité d’ajouter des images quand on ouvre un billet depuis l’application cumulus. Merci. Fabien3 votes -
Link to Azure Portal / Azure Cost Management (ACM)
it would be great to add, In the previous Cumulus field, where we could see the Azure forecasted usage before, which is now removed following the transition to the new Azure billing structure, the info for the partners for them to view, forecast & management information around their Azure environments through Azure Portal / Azure Cost Management (ACM), and provide the link to it.
1 vote -
End contract notification
Would be great if we can be notified when an RI is about to end. thanks
1 vote -
Price List Improvements
Price List Changes:
1) Standardized naming conventions – example, we have “M365….” and “Microsoft 365…”, aren’t these the same thing and if so is it possible to pick one and have the pricelist offer name reflect 1 for all?
2) “disc” SKUs that aren’t actually discontinued – example the enterprise SKUs. I understand that the “disc” SKUs are the ones that includes Teams, and only existing M365 clients can order this. So technically its not discontinued…is there a different way to represent these?
a. For SKUs that are actually discontinued, if there are some on the pricelist, can these not…1 vote -
GDAP Clients list (Filter, Sort and Export)
Petite note constructive, il serait pratique d’avoir la possibilité de filtrer (selon le statut GDAP ou de pouvoir faire une recherche) la liste et même de pouvoir l’export en CSV ou PDF.
Je me suis débrouiller avec le Search de mon navigateur et j’ai un select all + print de la page vers un PDF… ca dépanne mais c’est encore mieux avec les améliorations suggérées
2 votes -
Add sub-organizations
Cumulus needs the ability to create "sub-organizations" under a parent AND to be able to assign licenses under the sub-organzation. Without this ability, there is no way to map sub-organizations and their contracts in Autotask to Cumulus.
1 vote -
Visual indication of backup issue(s)
To determine if there is a missed backup, agent error or other matter reported for a client, you have to one-by-one open each client backup to look for issues. Time could be saved by simply highlighting an organization's Online Backup icon in Red. That visual clue would make it a lot faster to determine which, if any, client has an issue.
1 vote -
Toggle
Can you please disable the license management setting in the reseller section. this would go a long way to increase our efficiencies, and prevent uncomfortable situations where the client cannot see all of their licenses.
1 vote -
Date de renouvellement
Bonjour,
Dans l'onglet report, sous Real Usage. Est-ce possible d'ajouter les date de renouvellement ?2 votes -
Allow GDAP link establishment prior to checkout process
I should be able to add a client and get a GDAP link without having to fake a purchase to establish the link. Sometimes we need to time a purchase which involves our purchaser, but GDAP linking requires a tech and it's inconvenient to have to set aside two resources for this task when the GDAP could be addressed at any time prior to purchase if the flow operated differently.
1 vote -
pre-schedule subscription
being able to schedule a M365 (or any other product) subscription in advance would be a great addition.
By exemple, our admin will be off on the week of January 22nd, but we have a new employee starting that day, so he can schedule the licence today on Jan. 2nd to start on January 22nd.1 vote -
Improve search in Cumulus
Fix dashboard so the search field actually functions properly. If I input a SKU I get multiple results (broken), if I enter a full product name I also get multiple results and the results search should be more exclusive.
1 vote -
Informative error messages needed
I encountered an error during the provisioning of a new Google Workspace account. The only error shown in the admin was the attached and "Error" in the logs. Come to find out 2 days later the error was that the domain was already claimed by an individual account. We need informative error messages in the reseller portal.
1 vote -
Add Service Period to invoice export
Add Service Period From and To to the invoice CSV
1 vote -
Organize Subscriptions page by category
Organize Subscriptions tab by Category/ Group of products
1 vote
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