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Partner Portal (Cumulus)

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199 results found

  1. Nouveau Role

    Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.

    J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.

    Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?

    Gestionnaire technique read only
    • Visualiser/filtrer les journaux d'événements
    • Visualiser mais pas modifier les utilisateurs
    • Visualiser les notifications, la liste des offres et le prix de détail des offres

    Merci et bonne journée

    2 votes

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    1 comment  ·  Features  ·  Admin →
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  2. Product available

    Customize the product available list globally. Instead of by client. So many items that come up aren't even available any more.

    2 votes

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    0 comments  ·  Office 365  ·  Admin →
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  3. Reports section of Cumulus is not showing the correct license name.

    There is an issue where the Teams voice licenses in Cumulus are being shown as Skype for business licenses in the reporting section of Cumulus.
    Example:
    Audio Conferencing = Skype for Business PSTN Conferencing
    Microsoft 365 Phone System = Skype for Business Cloud PBX

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Prevent Sherweb-branded emails to be sent to organizations under WL Partners

    Stop the sending of Sherweb-branded activation emails to organizations under White-Label accounts.

    2 votes

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    1 comment  ·  Admin →
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  5. SKU#

    Products SKU#
    Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  6. Billing

    Freshbooks intergration for billing. Also, Payment portal for clients to pay their invoice.

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  7. Broken page

    Cumulus O365 offers screen hides the save button on safari on iPad Pro. Affects iPadOS 13.5/13.6/14

    2 votes

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  8. Integration with SyncroMSP

    Integration with Syncro MSP would be awesome

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  9. SAML ability to control access to Cumulus dashboard

    SAML ability to integrate 3rd party identity providers outside of Azure

    2 votes

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  10. Currency at top of website

    "The customer said to put currency at top again, not at bottom."

    --- Justus

    2 votes

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  11. White-label Integrated Billing

    White label billing from within Cumulus for services.

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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  12. Chat button for Tech support

    Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.

    2 votes

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  13. SalesForce Integration

    Please consider integration with SalesForce to compliment your other PSA and Accounting integrations. PSA's are essentially CRM's for MSP's, and SalesForce is a leading CRM as well. SalesForce integration would be extremely helpful for us to increase efficiency.

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  14. Reseller discount display

    As a Partner,

    I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.

    I don't want to have to wait until the end of the month, for the invoice, to see it applied there.

    Nic wilkinson told me it would be 1,50$ for proofpoint beginner.

    Thank you :)

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  15. Manage O365 Reliability and Performance

    The Manage O365 is not working to assign licenses. I have attempted to make this work in both our standard browser Internet Explorer and Firefox. Please fix this issue.

    2 votes

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  16. management of mailboxes in the partner portal

    Managing quotas before adding or removing mailboxes

    2 votes

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  17. Être capable de sortir un rapport des licences en .xls pour les clients en mode Sefl service portal

    1 de nos clients qui a beaucoup de licence dans son tenant aimerais avoir la possibilité de sortir un rapport de ces licences dans le Self-Service Portal. il apprécierait en format XLS

    1 vote

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    0 comments  ·  Integration  ·  Admin →
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  18. Co-term fonctionnel après ajout de nouvelles licences

    Hi Team, j'ai vérifié le co-term des licences business premium du client Ali -Excavation pour le 26/02/2026 qui était actif , mais cela n'a pas été pris en compte. le Co-term était visible ( fait en mars 2025) , il y a eu des ajouts, nous savons que cela désactive la nouvelle date co-termée ... Mais pourquoi la fonction co-term avec la bonne date est visible en tout temps juste avant le renouvellement ? Merci de prendre en compte ce point qui pourrait être un problème pour les opérations.
    SVP, que le coterm fixé avant ajout de nouvelles licences soit…

    1 vote

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  19. Promotions Conceal

    Please remove or put the promotions somewhere else. I order licenses on a daily basis and its a bit inefficient with everything so condensed

    1 vote

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  20. Usability in Organisation page

    Useability improvement request.
    In Organisation page, when I scroll down and select a client, the client window opens and the organisation page defaults to the top in the background. This means I have to scroll down again when I close the window.
    It would be good to freeze the Org page at the location I opened a client so I can go back to the same place.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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Partner Portal (Cumulus)

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