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Partner Portal (Cumulus)

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How can we improve Sherweb's partner portal (Cumulus)?

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218 results found

  1. Standardize date formats to ISO Standards

    It would be nice to have the date format follow proper ISO standards based on language. In English (Canada) the date standard should be ISO 8601 which is numerical YYYY-MM-DD, but in the subscriptions tab it is DD/MM/YYYY

    3 votes

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    1 comment  ·  Features  ·  Admin →
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  2. Azure Usage Details into Invoice

    Azure billing details added directly into the invoice. (Currently available only in a separate manually downloadable file)

    3 votes

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    1 comment  ·  Invoice  ·  Admin →
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  3. Adding DUO as a SAML/IDP option for cumulus authentication

    Adding DUO as a SAML/IDP option for cumulus authentication.
    We would like to be able to leverage our current IDP through DUO instead of using M365 for the IDP.

    3 votes

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    1 comment  ·  Integration  ·  Admin →
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  4. Display renewal dates with the month in letters.

    display renewal dates with the month in letters exemple : 10/JAN/2025 vs 10/01/2025 . This can be misleading when planning renewal or changes that are impacted by licences that are depended on other licences (add-ons)- FD ticket - 556944

    3 votes

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    0 comments  ·  Admin →
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  5. Ajout de piéce jointe dans le support de Cumulus

    Bonjour,
    S’il vous plait, est-ce possible de prévoir de développer la possibilité d’ajouter des images quand on ouvre un billet depuis l’application cumulus. Merci. Fabien

    3 votes

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    2 comments  ·  Integration  ·  Admin →
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  6. Informative error messages needed

    I encountered an error during the provisioning of a new Google Workspace account. The only error shown in the admin was the attached and "Error" in the logs. Come to find out 2 days later the error was that the domain was already claimed by an individual account. We need informative error messages in the reseller portal.

    3 votes

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    2 comments  ·  Performance  ·  Admin →
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  7. Alternate admin account for service platforms

    It should be possible to set one or more admin accounts to manage technical platforms such as CyberCloud and GravityZone, overriding the default "primary account" set in Cumulus.

    3 votes

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    0 comments  ·  Features  ·  Admin →
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  8. View the count of licences used vs remaining

    Have the ability to see how many licenses are being used/remaining so we can easily see if there are 14/15 licenses used for example. This will make it easier to see if we need to buy more or reduce.

    3 votes

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    2 comments  ·  Features  ·  Admin →
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  9. Ability to update or remove credit cards easily on Cumulus

    Updating credit card info or even removing an existing card on your site is IMPOSSIBLE! Very poor interface

    3 votes

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    1 comment  ·  Features  ·  Admin →
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  10. Merge Account Manager Platform with Cumulus

    Unify the account manager platform and Cumulus to avoid having to maintain two different platforms.

    3 votes

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    0 comments  ·  Features  ·  Admin →
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  11. Manage 365: No way to NOT require the user to change their password on first login.

    hello, this is a feature for the partner portal
    Thanks

    3 votes

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    0 comments  ·  Features  ·  Admin →
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  12. cash flow statement

    cash flow statement

    3 votes

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    0 comments  ·  Admin →
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  13. Better website performance

    Your website keeps timing out when trying to load organization information: Error in async request.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. CW Description dates sync (Avanan)

    Submitting this request on behalf of Naftuli Herzog:
    When Avanan charges are cancelled, the descriptions dates shown in the addition aren't update in ConnectWise by design. Naftuli finds this problematic and would prefer that the dates were updated. An example is reported in DEV ticket #227187 (Issue #2 has a screenshot of what it currently looks like. The Sunday March 29th sync job should ideally have 01/02/2026 - 01/03/2026 DD-MM-YYYY instead of remaining stale).

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  15. Make Promotions concealable

    Make the Promotions column in the Subscriptions tab permanently concealable.

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  16. UI not Disappearing when adding a new client

    When I click away from the tab Sherweb is in while adding a new client, all the progress disappears.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  17. Billing Integration Issue Notification

    It would be helpful to receive an email notification when there are Billing Integration issues (Setup/Billing Integrations).

    2 votes

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    1 comment  ·  Integration  ·  Admin →
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  18. Inline Azure Costs

    Pleeeease bring back Azure usage into the portal. Even a billing-chart in the org screen that shows last 6 months usage with retail/your cost

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  19. Create items in PSA for us

    Please allow for us partners to have the option in sherweb portal when an item needs to be mapped to the psa to have a button in the portal for sherweb to create it for us with all the correct info

    2 votes

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    2 comments  ·  Integration  ·  Admin →
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  20. invoice search

    being able to make an invoice search by PO number

    2 votes

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Partner Portal (Cumulus)

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