Partner Portal (Cumulus)
175 results found
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cumulus search
the search algorithm needs to be optimized.
it'S not normal than when searching for the top sold sku by Sherweb = business premium, the 1st result is a SignNow Product, and not normal to get 70 results when there should be around 10x1 vote -
Price Syncing
The price should sync along with the cost to the PSA. Especially with the price changes Microsoft is doing.
1 vote -
Cost vs Price
I would like to be able to see cost as well as price in the subscription UI for each organization
1 vote -
Avoid Provisioning delays
Ability to upgrade multiple licenses then submit to provisioning
1 vote -
White Label SKUs
Ability to customize SKUs to match our own SKUs
1 vote -
NCH InvoiceExpress Integration
Integrated billing with NCH Invoice Express (similar to Quickbooks), I will gladly be a tester
1 vote -
QOL feature - Set Product Catalog filters to default selections
Set Product Catalog filter to default selections to avoid changing everytime you open the tab.
1 vote -
Inline Azure Costs
Pleeeease bring back Azure usage into the portal. Even a billing-chart in the org screen that shows last 6 months usage with retail/your cost
1 vote -
adding MS licences in the first 24h after renewal
partner mentioned that not being able to add licences in the first 24hrs after renewal can sometime cause for his onsite technicians to be re-schduled because the users they are setting up has no licence. a good example of this is for teams voice/voip options.
1 vote -
Add export to CSV on Organization page
Ability to export current subscriptions as a CSV for individual organizations with or without pricing (and not just as an invoice). Helpful when discussing licensing and confirming additions or renewals at renewal time.
1 vote -
Billing Integration Reporting
Setup > Billing Integrations
Enable sort/filter options as well as an export option. Currently with 1000s or products offered and 1000s of mapping going through dozens of pages to verify manually is not time friendly.
1 vote -
Scheduling license purchases for future date
Ability to schedule license purchases for a future date. Would be helpful in cases where we are moving a renewal from one partner to you guys, but cant do it via a P2P.
1 vote -
Detailed follow-up support emails
Automated followup emails to see if we have had a chance to review the technician's email - currently have no info about which support request they refer to other than an obscure number in the subject line. Include the email thread content or at least a summary!
1 vote -
Speed up Offer Pricing access
Speed up Offer Pricing page load time, as well as "Export pricelist" feature.
1 vote -
Link to Azure Portal / Azure Cost Management (ACM)
it would be great to add, In the previous Cumulus field, where we could see the Azure forecasted usage before, which is now removed following the transition to the new Azure billing structure, the info for the partners for them to view, forecast & management information around their Azure environments through Azure Portal / Azure Cost Management (ACM), and provide the link to it.
1 vote -
End contract notification
Would be great if we can be notified when an RI is about to end. thanks
1 vote -
Add sub-organizations
Cumulus needs the ability to create "sub-organizations" under a parent AND to be able to assign licenses under the sub-organzation. Without this ability, there is no way to map sub-organizations and their contracts in Autotask to Cumulus.
1 vote -
Visual indication of backup issue(s)
To determine if there is a missed backup, agent error or other matter reported for a client, you have to one-by-one open each client backup to look for issues. Time could be saved by simply highlighting an organization's Online Backup icon in Red. That visual clue would make it a lot faster to determine which, if any, client has an issue.
1 vote -
Toggle
Can you please disable the license management setting in the reseller section. this would go a long way to increase our efficiencies, and prevent uncomfortable situations where the client cannot see all of their licenses.
1 vote -
Allow GDAP link establishment prior to checkout process
I should be able to add a client and get a GDAP link without having to fake a purchase to establish the link. Sometimes we need to time a purchase which involves our purchaser, but GDAP linking requires a tech and it's inconvenient to have to set aside two resources for this task when the GDAP could be addressed at any time prior to purchase if the flow operated differently.
1 vote
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