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Partner Portal (Cumulus)

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202 results found

  1. Nouveau Role

    Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.

    J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.

    Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?

    Gestionnaire technique read only
    • Visualiser/filtrer les journaux d'événements
    • Visualiser mais pas modifier les utilisateurs
    • Visualiser les notifications, la liste des offres et le prix de détail des offres

    Merci et bonne journée

    2 votes

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    1 comment  ·  Features  ·  Admin →
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  2. Product available

    Customize the product available list globally. Instead of by client. So many items that come up aren't even available any more.

    2 votes

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    0 comments  ·  Office 365  ·  Admin →
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  3. Filter the organisation by the product purchased or by the SKUs

    As a partner, I need to filter the organisation by the product purchased or by the SKUs in order to filter out the list of organizations that has the product provisionned and ease a price update for instance.

    2 votes

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    1 comment  ·  Admin →
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  4. Reports section of Cumulus is not showing the correct license name.

    There is an issue where the Teams voice licenses in Cumulus are being shown as Skype for business licenses in the reporting section of Cumulus.
    Example:
    Audio Conferencing = Skype for Business PSTN Conferencing
    Microsoft 365 Phone System = Skype for Business Cloud PBX

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Prevent Sherweb-branded emails to be sent to organizations under WL Partners

    Stop the sending of Sherweb-branded activation emails to organizations under White-Label accounts.

    2 votes

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    1 comment  ·  Admin →
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  6. SKU#

    Products SKU#
    Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  7. Billing

    Freshbooks intergration for billing. Also, Payment portal for clients to pay their invoice.

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  8. Broken page

    Cumulus O365 offers screen hides the save button on safari on iPad Pro. Affects iPadOS 13.5/13.6/14

    2 votes

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    0 comments  ·  Office 365  ·  Admin →
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  9. Integration with SyncroMSP

    Integration with Syncro MSP would be awesome

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  10. SAML ability to control access to Cumulus dashboard

    SAML ability to integrate 3rd party identity providers outside of Azure

    2 votes

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  11. Currency at top of website

    "The customer said to put currency at top again, not at bottom."

    --- Justus

    2 votes

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  12. White-label Integrated Billing

    White label billing from within Cumulus for services.

    2 votes

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    0 comments  ·  Invoice  ·  Admin →
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  13. Chat button for Tech support

    Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.

    2 votes

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  14. SalesForce Integration

    Please consider integration with SalesForce to compliment your other PSA and Accounting integrations. PSA's are essentially CRM's for MSP's, and SalesForce is a leading CRM as well. SalesForce integration would be extremely helpful for us to increase efficiency.

    2 votes

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    0 comments  ·  Integration  ·  Admin →
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  15. Reseller discount display

    As a Partner,

    I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.

    I don't want to have to wait until the end of the month, for the invoice, to see it applied there.

    Nic wilkinson told me it would be 1,50$ for proofpoint beginner.

    Thank you :)

    2 votes

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    0 comments  ·  Features  ·  Admin →
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  16. Manage O365 Reliability and Performance

    The Manage O365 is not working to assign licenses. I have attempted to make this work in both our standard browser Internet Explorer and Firefox. Please fix this issue.

    2 votes

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  17. management of mailboxes in the partner portal

    Managing quotas before adding or removing mailboxes

    2 votes

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  18. AWS and Sophos

    Please add Sophos AWS

    1 vote

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  19. NCE renewal changes

    1. Someone makes a change in the NCE renewal section in Cumulus (non auto-renew, change qty to renew, etc.).
    2. If any change is made on that NCE subscription before the renewal, then the changes made at Point 1, are reverted back / cancelled. They need to be done again, That behavior is understandable and fine. BUT, at the time of the change, a popup / alert should arise to tell the person doing the change "There was a pre-programmed change happening at NCE renewal that will be reverted, please ensure to revise it" or something like that.
    1 vote

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  20. HOME BUTTON

    add a "HOME" button. not just from some screens... but i should be able to go to the home page from anywhere

    1 vote

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Partner Portal (Cumulus)

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