Partner Portal (Cumulus)
205 results found
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Nouveau Role
Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.
J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.
Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?
Gestionnaire technique read only
• Visualiser/filtrer les journaux d'événements
• Visualiser mais pas modifier les utilisateurs
• Visualiser les notifications, la liste des offres et le prix de détail des offresMerci et bonne journée
2 votes -
Product available
Customize the product available list globally. Instead of by client. So many items that come up aren't even available any more.
2 votes -
Filter the organisation by the product purchased or by the SKUs
As a partner, I need to filter the organisation by the product purchased or by the SKUs in order to filter out the list of organizations that has the product provisionned and ease a price update for instance.
2 votes -
Reports section of Cumulus is not showing the correct license name.
There is an issue where the Teams voice licenses in Cumulus are being shown as Skype for business licenses in the reporting section of Cumulus.
Example:
Audio Conferencing = Skype for Business PSTN Conferencing
Microsoft 365 Phone System = Skype for Business Cloud PBX2 votes -
Prevent Sherweb-branded emails to be sent to organizations under WL Partners
Stop the sending of Sherweb-branded activation emails to organizations under White-Label accounts.
2 votes -
SKU#
Products SKU#
Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#2 votes -
Billing
Freshbooks intergration for billing. Also, Payment portal for clients to pay their invoice.
2 votes -
Broken page
Cumulus O365 offers screen hides the save button on safari on iPad Pro. Affects iPadOS 13.5/13.6/14
2 votes -
Integration with SyncroMSP
Integration with Syncro MSP would be awesome
2 votes -
SAML ability to control access to Cumulus dashboard
SAML ability to integrate 3rd party identity providers outside of Azure
2 votes -
Currency at top of website
"The customer said to put currency at top again, not at bottom."
--- Justus
2 votes -
White-label Integrated Billing
White label billing from within Cumulus for services.
2 votes -
Chat button for Tech support
Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.
2 votes -
SalesForce Integration
Please consider integration with SalesForce to compliment your other PSA and Accounting integrations. PSA's are essentially CRM's for MSP's, and SalesForce is a leading CRM as well. SalesForce integration would be extremely helpful for us to increase efficiency.
2 votes -
Reseller discount display
As a Partner,
I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.
I don't want to have to wait until the end of the month, for the invoice, to see it applied there.
Nic wilkinson told me it would be 1,50$ for proofpoint beginner.
Thank you :)
2 votes -
Manage O365 Reliability and Performance
The Manage O365 is not working to assign licenses. I have attempted to make this work in both our standard browser Internet Explorer and Firefox. Please fix this issue.
2 votes -
management of mailboxes in the partner portal
Managing quotas before adding or removing mailboxes
2 votes -
Detailed "Tenant linking verification failed" reasons
When we are setting up a client initially and needing to verify their tenant (the Platform Settings tab), it would be nice if the system was more specific as to why there verification failed. For example: the tenant is linked to Sherweb via a different reseller. This would save us troubleshooting time!
1 vote -
Fix reports section fot Non-Profit customer
hi team - I ;m trying to pull some info for this non-profit client - the 'reports' section in cumulus seems to be puling from description data rather than license names.
In come cases, i have no clue what the license even is that the description is referring to. Pls prioritize this update.
thnaks!1 vote -
Reflect Additional Licenses in API endpoints
The GetCustomerMeterUsage endpoint in the Service Provider API should be able to properly detect Additional licenses. As of right now, it just reports them in the consumedQuantities field but not the totalQuantities, and I don't have a way to tell it apart from an actual issue.
1 vote
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