Partner Portal (Cumulus)

Welcome to the Partner Portal (Cumulus) forum. This is your place to suggest your ideas and suggestions on how we can improve the Partner Portal (Cumulus).

Thank you for being part of our Sherweb community and helping us improve!

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  1. Better Support Password (reset, self-service, employee policies)

    From the Partner portal:


    • Support resetting the password for our end-user and our self;

    • Support setting the password manually;

    • Support password policies;

    • Control employee access via policies to reset password of customers

    29 votes
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    3 comments  ·  Office 365  ·  Admin →
  2. WHMCS integration

    WHMCS integration

    21 votes
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    4 comments  ·  Integration  ·  Admin →
  3. Whitelabel Partner Portal

    Possibilité de personnaliser le portail

    19 votes
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    3 comments  ·  Features  ·  Admin →
  4. Kaseya BMS

    Kaseya BMS integration

    19 votes
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  5. User and bundle management in Cumulus

    Create/Manage users and assign bundles to them directly from Cumulus.


    Creez/Gérez les utilisateurs de vos organisations, puis allouez leur des plans directement dans Cumulus.

    18 votes
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  6. Custom email templates

    Send custom emails to your customers via Cumulus (Activation email, configuration guide, etc.).


    Envoyez des courriels personnalisés à vos clients via Cumulus (courriel d'activation, guide de configuration, etc.).

    17 votes
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    0 comments  ·  Features  ·  Admin →
  7. Log search / Filters


    • Add a search tool for the logs

    • Filter by offer changes

    16 votes
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    3 comments  ·  Features  ·  Admin →
  8. Have the choice to set with portal to use to manage Office 365 licences

    Default being set to license management from sherweb portal, we would like to be able to activate or deactivate this feature.

    16 votes
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    1 comment  ·  Office 365  ·  Admin →
  9. Private Mode

    The ability to access cumulus in “Private Mode” sometimes we are adding licenses or clients onsite and i dont want them to see the wholesale pricing on the main screen. If we login via “private mode” it would hide anything to do with Wholesale. Its a simply toggle that could just CSS “Display:none” in the wholesale column

    15 votes
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    1 comment  ·  Features  ·  Admin →
  10. 14 votes
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    6 comments  ·  Features  ·  Admin →
  11. 10 votes
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    1 comment  ·  Features  ·  Admin →
  12. 10 votes
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    5 comments  ·  Integration  ·  Admin →
  13. Active Directory Federation Services (ADFS)

    Active Directory Federation Services (AD FS), a software component developed by Microsoft, can run on Windows Server operating systems to provide users with single sign-on access to systems and applications located across organizational boundaries.

    10 votes
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    0 comments  ·  Features  ·  Admin →
  14. IT Glue Integration

    IT Glue Integration

    10 votes
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    4 comments  ·  Integration  ·  Admin →
  15. Integration with Ninja

    Integration with Ninja RMM and RepairShopr

    10 votes
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    4 comments  ·  Integration  ·  Admin →
  16. Automation

    IT automation is the use of instructions to create a repeated process that replaces an IT professional's manual work in data centers and cloud deployments. Software tools, frameworks and appliances conduct the tasks with minimum administrator intervention. The scope of IT automation ranges from single actions to discrete sequences and, ultimately, to an autonomous IT deployment that takes actions based on user behavior and other event triggers.

    9 votes
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  17. Billing Integration with Xero

    Integration with XERO Billing

    9 votes
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  18. Dynamics 365 integration

    Better integration or export ability for your product information like Dynamics 365..

    Also product codes so again it can marry better with Dynamics 365

    9 votes
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    1 comment  ·  Integration  ·  Admin →
  19. Renewal notification for Yearly Subscription

    As a customer of Sherweb, I would like to receive a renewal notification in advance and some visual cue in the partner portal application, so I'm able to inform my customers in advance if I need to make some adjustment or mitigate a discussion around a invoice bump for a specific month because of this yearly renewal.

    8 votes
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    0 comments  ·  Reporting  ·  Admin →
  20. Better granularity in user roles


    • Add users roles

    • More description on the differents roles

    8 votes
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    1 comment  ·  Features  ·  Admin →
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