Michael Emdy
My feedback
11 results found
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2 votes
An error occurred while saving the comment Michael Emdy
supported this idea
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74 votes
Autotask is now live!
Michael Emdy
supported this idea
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105 votesMichael Emdy
supported this idea
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103 votesMichael Emdy
supported this idea
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178 votes
The team has started collecting insight if you haven’t been contacted and wish to provide some insight please feel free to reach out to me with your contact information: http://calendly.com/elacroix
You may also be interested in voting or looking at “End Customer facing Portal for User adds/changes” http://feedback.sherweb.com/forums/917740/suggestions/31759024
PS: You are receiving this message because you either vote on this idea or because you promote it as a weakness during our annual survey.
Eric Lacroix
Product Director, PlatformMichael Emdy
supported this idea
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240 votes
Sherweb is exploring the idea of building a ticketing system within Cumulus.
You would like to be part of this project, by sharing how you envision this ticketing feature? That’s great because we want to build something that will be of value for you!
Let me know if you are interested in sharing your comments on the features that you would like to see in a ticketing system!
Émilie
earbour@sherweb.comMichael Emdy
supported this idea
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14 votes
An error occurred while saving the comment Michael Emdy
commented
Chat support exists from the public facing home page, can it be added to the Cumulus portal for partner support. We don't want it available to our end-customer or resellers unless it's White Labeled and answered as our company.
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1 vote
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17 votesMichael Emdy
supported this idea
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477 votes
Sherweb is exploring the idea of building a end-user portal. This portal would allow your customers to control their licences and their users accounts.
You would like to be part of this project, by sharing what features would make the best end-user portal for your business? That’s great because we want to build something that will be of value for you!
Let me know if you are interested in sharing your comments on the features that you would like to see in an end-user portal for your customers!
Émilie
earbour@sherweb.comAn error occurred while saving the comment Michael Emdy
commented
End-customer access for self-service to the portal to provision licenses.
Michael Emdy
supported this idea
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An error occurred while saving the comment Michael Emdy
commented
Ability for resellers to bill their customers
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231 votes
Cumulus still has various products and emails that get generated that have Sherweb in the description or in the email that make for some odd discussions with partners and clients.