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Eric Anderson

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  1. SSO (Single-Sign On)

    295 votes

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    99 comments  ·  Partner Portal (Cumulus)  ·  Admin →
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    launched  ·  Eric Lacroix responded

    FIM (Federated Identity management) is now implemented, this solution will allow you to configure your Azure AD tenant as a replacement solution for the authentication process of our Partner Portal this will allow you to achieve SSO within a few clicks.

    To configure this integration, navigate to the ‘Security’ section then click on the Sub-Section ‘Identity Provider’ then a few configurations step will be required for the activation of this integration.

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    Eric Anderson commented  · 

    Annual Survey 2018 Question 10

  2. Ticketing System

    240 votes

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    5 comments  ·  Partner Portal (Cumulus) » Features  ·  Admin →
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    under review  ·  Emilie Arbour responded

    Sherweb is exploring the idea of building a ticketing system within Cumulus.

    You would like to be part of this project, by sharing how you envision this ticketing feature? That’s great because we want to build something that will be of value for you!

    Let me know if you are interested in sharing your comments on the features that you would like to see in a ticketing system!

    Émilie
    earbour@sherweb.com

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