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Tom Hare

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  1. 295 votes

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    launched  ·  Eric Lacroix responded

    FIM (Federated Identity management) is now implemented, this solution will allow you to configure your Azure AD tenant as a replacement solution for the authentication process of our Partner Portal this will allow you to achieve SSO within a few clicks.

    To configure this integration, navigate to the ‘Security’ section then click on the Sub-Section ‘Identity Provider’ then a few configurations step will be required for the activation of this integration.

  2. 167 votes

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    launched  ·  Emilie Arbour responded

    We’re excited to announce that our partner portal now integrates with ConnectWise! Use this integration to easily bill your clients and automate your services, so you can save time and reduce costs.

    http://info.sherweb.com/partner-integrations-connectwise.html


    Nous sommes heureux d’annoncer que ConnectWise s’intègre maintenant à notre portail des partenaires! Tirez profit de cette intégration en facturant vos clients et en automatisant vos services en toute simplicité afin de gagner du temps et de réduire vos coûts.

    https://www.youtube.com/watch?v=UOFg4kN_xIA

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    Tom Hare commented  · 

    Annual Survey 2018 Question 10

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    Tom Hare commented  · 

    Annual Survey 2018 Question 10

  3. 178 votes

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    under review  ·  Eric Lacroix responded

    The team has started collecting insight if you haven’t been contacted and wish to provide some insight please feel free to reach out to me with your contact information: http://calendly.com/elacroix

    You may also be interested in voting or looking at “End Customer facing Portal for User adds/changes” http://feedback.sherweb.com/forums/917740/suggestions/31759024

    PS: You are receiving this message because you either vote on this idea or because you promote it as a weakness during our annual survey.

    Eric Lacroix
    Product Director, Platform

  4. 230 votes

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    launched  ·  Emilie Arbour responded

    Recently, Sherweb has rolled out this feature that enables MSPs to protect their clients more effectively than other cyber security products. We chose to partner with BitDefender.
    “Bitdefender Antivirus is a key security product for any MSP to resell because it will help them detect threats more accurately than any other security product on the market. It’s consistently ranked as the best cyber security solution. As part of our commitment to provide our partners with only the best business software in the world, we’re proud to add Bitdefender to our portfolio.”

  5. 240 votes

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    under review  ·  Emilie Arbour responded

    Sherweb is exploring the idea of building a ticketing system within Cumulus.

    You would like to be part of this project, by sharing how you envision this ticketing feature? That’s great because we want to build something that will be of value for you!

    Let me know if you are interested in sharing your comments on the features that you would like to see in a ticketing system!

    Émilie
    earbour@sherweb.com

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