Partner Portal (Cumulus)
64 résultats trouvés
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End contract notification
Would be great if we can be notified when an RI is about to end. thanks
1 vote -
Price List Improvements
Price List Changes:
1) Standardized naming conventions – example, we have “M365….” and “Microsoft 365…”, aren’t these the same thing and if so is it possible to pick one and have the pricelist offer name reflect 1 for all?
2) “disc” SKUs that aren’t actually discontinued – example the enterprise SKUs. I understand that the “disc” SKUs are the ones that includes Teams, and only existing M365 clients can order this. So technically its not discontinued…is there a different way to represent these?
a. For SKUs that are actually discontinued, if there are some on the pricelist, can these not…1 vote -
Toggle
Can you please disable the license management setting in the reseller section. this would go a long way to increase our efficiencies, and prevent uncomfortable situations where the client cannot see all of their licenses.
1 vote -
Allow GDAP link establishment prior to checkout process
I should be able to add a client and get a GDAP link without having to fake a purchase to establish the link. Sometimes we need to time a purchase which involves our purchaser, but GDAP linking requires a tech and it's inconvenient to have to set aside two resources for this task when the GDAP could be addressed at any time prior to purchase if the flow operated differently.
1 vote -
pre-schedule subscription
being able to schedule a M365 (or any other product) subscription in advance would be a great addition.
By exemple, our admin will be off on the week of January 22nd, but we have a new employee starting that day, so he can schedule the licence today on Jan. 2nd to start on January 22nd.1 vote -
Nouveau Role
Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.
J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.
Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?
Gestionnaire technique read only
• Visualiser/filtrer les journaux d'événements
• Visualiser mais pas modifier les utilisateurs
• Visualiser les notifications, la liste des offres et le prix de détail des offresMerci et bonne journée
1 vote -
Label Legacy KSKUs so they're easy to identify and update.
It would be great if legacy licenses could be highlighted, or make it more noticeable that it's a legacy SKU that needs to be updated on the Organization page. For Example, NCE licenses are labeled in the license name as NCE, but others are not. Seems like the simplest solution would be to add Legacy to the License Base Subscription display name.
1 vote -
Sub-Customer sync for Quickbooks
Since its possible to synchronize with Quickbooks Online, it would be awesome if Sherweb had the ability to setup sub-customers for franchise based clients. I currently can't use the invoice sync for a specific customer, because I have to bill each location separately. If I could use the same domain name for M365, and create sub-clients in specifically Sherweb and Quickbooks, it would take an hour or two off by billing time.
1 vote -
Add perpetual licenses
Add perpetual licenses to cumulus
1 vote -
Cumulus Client organization into groups
I would love to be able to group my customers. The group would be sorted alphabetically and the names inside the group would be alphabetically sorted within the group. We have some clients that are 'supply only' and some that are on bundles and grouping them in Cumulus would make it easy for us to stay organized. It didn't need to do anything else special, just a function in the home page for organizing data
1 vote -
Support Details
I would like to be able to see the details of my support requests from the support menu in the cumulus portal.
1 vote -
SKU#
Products SKU#
Please add the same product SKU # as your billing it would be a great help because you have a multiple products the same with different sku#1 vote -
Cloud Marketplace for Self-Service
Cloud Marketplace for self-service
1 vote -
Product SKU
Can you please add product SKU# where ever you have a product name. It would be so much easier to find stuff.
1 vote -
Microsoft Office 2019
Microsoft Office 2019
1 vote -
Proposal Builder
Proposal builder; Pricing comparison matrix;
1 vote -
Custom Offers
I would really like to see the ability to add custom offers (products not provided by Sherweb) with admin links so that client management portals could all be available in one place.
1 vote -
Add hardware key for 2FA
Add U2F (Universal Second Factor) for 2FA using a hardware key such as yubico
1 vote -
Allow your partners to deploy O365 to US based clients without having to open a US account
can you please allow your partners to deploy O365 to US based clients without having to open a US account?
1 vote -
The ability to change the username
I would like to be able to change my username
1 vote
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