Partner Portal (Cumulus)
56 results found
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View the count of licences used vs remaining
Have the ability to see how many licenses are being used/remaining so we can easily see if there are 14/15 licenses used for example. This will make it easier to see if we need to buy more or reduce.
3 votes -
Ability to update or remove credit cards easily on Cumulus
Updating credit card info or even removing an existing card on your site is IMPOSSIBLE! Very poor interface
3 votes -
Merge Account Manager Platform with Cumulus
Unify the account manager platform and Cumulus to avoid having to maintain two different platforms.
3 votes -
Manage 365: No way to NOT require the user to change their password on first login.
hello, this is a feature for the partner portal
Thanks3 votes -
Date de renouvellement
Bonjour,
Dans l'onglet report, sous Real Usage. Est-ce possible d'ajouter les date de renouvellement ?2 votes -
Currency at top of website
"The customer said to put currency at top again, not at bottom."
--- Justus
2 votes -
Chat button for Tech support
Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.
2 votes -
Reseller discount display
As a Partner,
I would like to be able to see the Reseller discount applied on eligible offers in the Summary tab of my end-clients.
I don't want to have to wait until the end of the month, for the invoice, to see it applied there.
Nic wilkinson told me it would be 1,50$ for proofpoint beginner.
Thank you :)
2 votes -
management of mailboxes in the partner portal
Managing quotas before adding or removing mailboxes
2 votes -
Detailed follow-up support emails
Automated followup emails to see if we have had a chance to review the technician's email - currently have no info about which support request they refer to other than an obscure number in the subject line. Include the email thread content or at least a summary!
1 vote -
End contract notification
Would be great if we can be notified when an RI is about to end. thanks
1 vote -
Price List Improvements
Price List Changes:
1) Standardized naming conventions – example, we have “M365….” and “Microsoft 365…”, aren’t these the same thing and if so is it possible to pick one and have the pricelist offer name reflect 1 for all?
2) “disc” SKUs that aren’t actually discontinued – example the enterprise SKUs. I understand that the “disc” SKUs are the ones that includes Teams, and only existing M365 clients can order this. So technically its not discontinued…is there a different way to represent these?
a. For SKUs that are actually discontinued, if there are some on the pricelist, can these not…1 vote -
Toggle
Can you please disable the license management setting in the reseller section. this would go a long way to increase our efficiencies, and prevent uncomfortable situations where the client cannot see all of their licenses.
1 vote -
Allow GDAP link establishment prior to checkout process
I should be able to add a client and get a GDAP link without having to fake a purchase to establish the link. Sometimes we need to time a purchase which involves our purchaser, but GDAP linking requires a tech and it's inconvenient to have to set aside two resources for this task when the GDAP could be addressed at any time prior to purchase if the flow operated differently.
1 vote -
pre-schedule subscription
being able to schedule a M365 (or any other product) subscription in advance would be a great addition.
By exemple, our admin will be off on the week of January 22nd, but we have a new employee starting that day, so he can schedule the licence today on Jan. 2nd to start on January 22nd.1 vote -
Organize Subscriptions page by category
Organize Subscriptions tab by Category/ Group of products
1 vote -
Nouveau Role
Notre but serais d’enlever les droits aux compte des techniciens de modifier les abonnements. Par contre, nous voudrions qu’ils puissent quand même avoir accès à voir les produits du client.
J’ai vérifié la liste de rôles sur votre site web https://helpdesk.sherweb.com/fr/support/solutions/articles/67000593842-r%C3%B4les-et-niveaux-de-permission-dans-le-portail-des-partenaires mais aucun de conviens à ce que nous aurions besoin.
Serais-ce possible d’avoir un rôle Gestionnaire technique read only avec les fonctions suivantes eulement?
Gestionnaire technique read only
• Visualiser/filtrer les journaux d'événements
• Visualiser mais pas modifier les utilisateurs
• Visualiser les notifications, la liste des offres et le prix de détail des offresMerci et bonne journée
1 vote -
Label Legacy KSKUs so they're easy to identify and update.
It would be great if legacy licenses could be highlighted, or make it more noticeable that it's a legacy SKU that needs to be updated on the Organization page. For Example, NCE licenses are labeled in the license name as NCE, but others are not. Seems like the simplest solution would be to add Legacy to the License Base Subscription display name.
1 vote -
Sub-Customer sync for Quickbooks
Since its possible to synchronize with Quickbooks Online, it would be awesome if Sherweb had the ability to setup sub-customers for franchise based clients. I currently can't use the invoice sync for a specific customer, because I have to bill each location separately. If I could use the same domain name for M365, and create sub-clients in specifically Sherweb and Quickbooks, it would take an hour or two off by billing time.
1 vote -
Add perpetual licenses
Add perpetual licenses to cumulus
1 vote
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