Informative error messages needed
I encountered an error during the provisioning of a new Google Workspace account. The only error shown in the admin was the attached and "Error" in the logs. Come to find out 2 days later the error was that the domain was already claimed by an individual account. We need informative error messages in the reseller portal.
3
votes
Isaac Russell
a partagé cette idée
-
Matt Lake
commenté
see sherweb ticket # 705956
was unable to add licensing/create a ms tenant. error message was "invalid configuration". ended up being an address issue. couldve saved me the 55 minute + wait time and then the 10 minute call with a tech. very frustrating for my first experience with this platform. -
Matt Lewis
commenté
Please make the error messages more specific to what the error is and a link to the FAQ to resolve the issue