Cloud PBX

Welcome to the Cloud PBX forum. This is your place to suggest your ideas and suggestions on how to improve the products and/or services related to Cloud PBX.

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  1. Archiving service or longer retention for call recordings and logs

    For legal or practical reasons, some customers might want to keep a copy of their call recordings and call logs for longer than what is currently offered. This could be added as an additionnal service.

    1 vote

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  2. The excel file provided for config is hosted by Sherweb, providing a single point of truth of config for both Partners and Sherweb.

    By having a single point of truth for the config, there is no question on how the system should work. Partners update this document when requesting changes, and the files provide a changelog.

    1 vote

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  3. Google Voice

    I would like to have the ability to acquire gsuite voice licenses through sherweb.

    1 vote

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  4. Service Box for CLOUDPBX in CUMULUS

    Service Box for CloudPBX option in CUMULUS.

    1 vote

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  5. Mobyx features

    En ce moment, avec l'application Mobyx, la possibilité de connecter plus d'un compte n'est pas encore disponible, alors que d'autres applications comme Bria, Acrobits, GSWave l'offrent déjà.

    2 votes

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  6. Add an option like "to hear date and time", but for the number of the person that left the voicemail

    The only way to know which number left a voicemail was to match the date and time from the voicemail menu with the list of missed call on the IP device itself. That would be nice to have an option like "to hear date and time", but for the number of the person that left the voicemail.

    2 votes

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  7. Corriger l'erreur de linguistique sur la boîte vocale francophone

    Il y a une erreur de traduction dans le message qui indique la présence d'un nouveau message. La voix dit " Vous avez UNE nouveau message" au lien de dire "UN" nouveau message. J'aimerais que cela soit modifié.

    2 votes

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  8. SD-WAN options

    SD-WAN is a software-defined approach to managing the wide-area network, or WAN.

    Key advantages include:

    Reducing costs with transport independence across MPLS, 3G/4G LTE, etc.
    Improving business application performance and increasing agility.
    Optimizing the user experience and efficiency for SaaS and public cloud applications.
    Simplifying operations with automation and cloud-based management

    2 votes

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    1 comment  ·  Admin →
  9. More harware to your offering

    Add Polycom and Cisco phones to PBX platform...especially when we are trying to CONVERT a customer that want to use/expand their current phone equipment that is already SIP ready and (in my opinion) superior quality.

    I deal with HostedPBX day in and day out via xCast Labs and BiComm...both have a lot to be desired (so does Talking Platforms).

    There is SO MUCH MONEY to be made with HostedPBX and I think you guys could be leaving on the table.

    2 votes

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  10. Search feature in VOIP self-care portal

    The ability to search recordings within the VOIP self-care portal would be great. Currently you can only search by date, and even then you may end up with pages and pages of results, that you can't sort. The ability to type a phone number (whole or partial) into a text box, and see the results, would be great.

    1 vote

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  11. New Report for calls in the CloudPBX self-care portal

    Get a better detailed report of montly calls, including name instead of extensions number. They would need this formonitoring productivity.

    4 votes

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  12. 1 vote

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  13. 1 vote

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  14. 2 votes

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  15. 2 votes

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  16. 1 vote

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    1 comment  ·  Admin →
  17. 3 votes

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    1 comment  ·  Admin →
  18. 1 vote

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