Office Protect

Welcome to the Office Protect forum. This is your place to suggest your ideas and suggestions about how to improve products and/or services related to Office Protect.

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  1. Whitelisting Domain for "Flag Phishing Emails using Tenant Domain or Staff Name"

    Ability to whitelist a list of domains for the "Flag Phishing Emails using Tenant Domain or Staff Name" setting

    Créer la possibilité de whitelister des domaines pour ne pas avoir le header d'avertissement dans les courriels.

    10 votes
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    developing  ·  0 comments  ·  Features  ·  Admin →
  2. Decrease False Positive "new IP address" alerts from Microsoft addresses and internal APIs

    The IP alerts we receive are almost always false positives, and after opening support tickets with your team, they have been tracked as being internal to Microsoft systems or REST APIs.

    This creates confusion and wasted time chasing these for admins and users.

    This needs to be better tracked and filtered so the alerts are believable.

    Right now it's crying wolf too many times and not useful.

    2 votes
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    launched  ·  1 comment  ·  Admin →
  3. If the IP is from the other country unless the user traveled to the country it creates lot of ambiguity, hope the microsoft uses the data c

    f the IP is from the other country unless the user traveled to the country it creates lot of ambiguity, hope the microsoft uses the data center uses closest data center near to the region than storing in other region

    1 vote
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    launched  ·  1 comment  ·  Admin →
  4. Automatically remove expired tenants under Reseller account

    When tenant subscriptions expire, it would be ideal if they were removed from the tenants listed under the reseller's account.

    2 votes
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  5. Sign-In from Unauthorized Country - Ajouter Whois info de l'IP

    Recevoir infos sur le propriétaire de l'adresse IP concerné par l'alerte de connexion. Donc les infos du Whois IP.

    Exemple : Microsoft ou Acronis Backup

    2 votes
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  6. Allow to create notes for a client

    For example, a customer needs a specific setting, such as Email forwarding enabled. I’d like to just be able to note in Office Protect why the change was made so anybody else in the team configuring can see this is something specific for this customer.

    1 vote
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  7. Investigation and Resolution Guides

    Provide proper methodology on what to investigate when an alert is flagged, and step by step information on how to resolve it.

    3 votes
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  8. Ajouter monitoring et alerte lors de l'ajout d'une relation partenaire

    Une tentative de piratage a eu lieu sur le tenant d'un client et le pirate avait réussi à ajouter 2 faux comptes en relation partenaire en plus d'utiliser un VPN via le Canada pour passer incognito.

    Donc, il serait très pratique d'être notifié (alerte) lorsqu'un nouveau partenariat est ajouté dans un tenant.

    2 votes
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  9. Separate admin emails for Office Protect and Online Backup

    Currently we are limited to only one email (primary contact) for all new tenant on-boardings. I would like to have separate contacts for Office Protect and Online Backup because they are handled by different groups within my organization.

    1 vote
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  10. Advanced Reporting on your Office 365 tenant

    Allow the creation of reports to fetch more detailled information from Microsoft about your tenant.
    Examples could include:
    List of users and their full details
    List of users and metrics on how much email they send/receive, etc.
    List of users that are configured a certain way
    List of Users and their admin roles
    List of Sharepoint sites their caracteristics

    Are there other information that you would like to have regular reports on?

    0 votes
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    developing  ·  1 comment  ·  Features  ·  Admin →
  11. Provide more details for the alert "Mail Forwarding Rule(s) to External Domains"

    When an alert is sent for "Mail Forwarding Rule(s) to External Domains", it should show the user who created the rule and/or the mailbox it is associated with and not just the name of the rule. Unless you have Mailbox audit logs enabled, which most organizations don't since it is ot enabled by default, there is no easy and efficient way to find the rule that triggered the alert.

    1 vote
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    0 comments  ·  Features  ·  Admin →
  12. secmon@ user vs CSPs compliance

    Since August 1rst, 2019, CSPs need to have all Global Admin users to be MFA enabled, but the Office Protect secmon@ user needs to not be MFA to work. Which brings CSPs partner to not be able to use the Office Protect service.

    4 votes
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    0 comments  ·  Features  ·  Admin →

    We are working with Microsoft on alternate ways to access features in Microsoft 365. This will take a while because Microsoft is not making all features available through modern authentication means. Stay tuned.

  13. Allow 'Ignore' to be more granular

    Give users the ability to only rely on certain parameters when ignoring future events based on an event received.

    For example, if clicking "Ignore" from an event "Login from Unauthorized Country", currently it would ignore all future event matching: "Login from Unauth+ThisUser+ThisIPAddress". The new version of ignore would allow you to remove "ThisUser" from the Ignore rule and ignore all events from "Login from Unauth+ThisIP", or the opposite "Login from Unauth+ThisUser".

    This would reduce the number of ignore that would need to be done. We would also provide an interface to manage those more complex rules.

    7 votes
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    1 comment  ·  Features  ·  Admin →
  14. Disable POP & IMAP

    I would love to the an option in OfficeProtect to disable POP & IMAP on mailboxes to increase security.

    2 votes
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  15. Self-Service User Management

    Give users the ability to create "sub accounts" that have limited permissions or access to only certain tenants.

    5 votes
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    developing  ·  1 comment  ·  Features  ·  Admin →
  16. Sign-in from unauthorized country: Allow for user level exception

    Office Protect - Be able have authorized countries based on user. I have a customer who has one employee in the US. I would like to know if all accounts EXCEPT his sign in while in the US. I have no choice right now to have all of US apply to all of the users as an ok location

    2 votes
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  17. Office Protect chat support missing

    put a tech chat box in Office protect so we dont have to hop around to chats asking for support.

    1 vote
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    0 comments  ·  Features  ·  Admin →
  18. Cumulus and Safari on Mac issue

    Could you correct the link to the Office Protect login when using safari on Mac (osx Mojave) It works with Chrome ;) Thanks Koen

    1 vote
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    1 comment  ·  Admin →
  19. Warn of possible email spoofing

    For OfficeProtect:
    Warn users when an email arrives from a sender with the same display name as someone in your organization:
    https://gcits.com/knowledge-base/warn-users-external-email-arrives-display-name-someone-organisation/

    1 vote
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