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Integrations (ConnectWise, Autotask, etc.)

Welcome to the integrations forum. This is your place to suggest your ideas and suggestions on how to improve the Sherweb's existing integrations (ConnectWise, Autotask, Kaseya, QuickBooks,etc...) 

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6 results found

  1. 0 votes

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    0 comments  ·  ConnectWise  ·  Admin →
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  2. Update daily the informations coming from Metadata

    It would be more relevant to have information about users that are assigned to different Office products. The metadata should be push on a more regular basis than once a month.

    2 votes

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    0 comments  ·  ConnectWise  ·  Admin →
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  3. Add entitlements for Office products

    When integrating Cumulus with a PSA, I would like to have additional information such as the email of the tenants that have different Office product to flow from Cumulus to my PSA

    3 votes

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    0 comments  ·  ConnectWise  ·  Admin →
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    launched  ·  Emilie Arbour responded

    Now available for Connectwise! You would like it for another PSA such as Autotask? Let us know!

  4. The ability to split an Office tenant to multiple contracts

    I would like to be able to split my various e-mail domain all store into the same Microsoft Office 365 tenant into various contract to generate multiple invoices.

    e.g.: I'm taking care of a car dealership client hosting more or less 20 different dealers each one being a different company we would like to ease our customers life from an accounting/fiscal perspective.

    9 votes

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    2 comments  ·  ConnectWise  ·  Admin →
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  5. Trigger email notifications when changes related to organisations or products

    When I add and organisation to Cumulus I would like to receive a notification via email to remind me to map this new organisation to a product. I want to make sure all my organisations are sync with my ConnectWise. Item for a new product

    7 votes

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    1 comment  ·  ConnectWise  ·  Admin →
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  6. ConnectWise: Sync unit cost including discounts

    Include performance tier rebates and other discounts in the unit cost when synchronizing to ConnectWise.

    2 votes

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    1 comment  ·  ConnectWise  ·  Admin →
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    launched  ·  Emilie Arbour responded

    For Connectwise and Autotaks, the performance tier is included in the unit cost once synced.

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