Partner Portal (Cumulus)

Welcome to the Partner Portal (Cumulus) forum. This is your place to suggest your ideas and suggestions on how we can improve the Partner Portal (Cumulus).

Thank you for being part of our Sherweb community and helping us improve!

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  1. Ability to purchase and add licences for a user on the same page

    Having to purchase the license then go to another page to add the license isn’t efficient. You should be able to add the license to the user and if none are available it should just purchase it. And there should be an option to reduce the license at the time of removing from a user

    1 vote
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    0 comments  ·  Features  ·  Admin →
  2. Direct invoicing of client subscriptions with autopay

    Ticket tracking and invoicing application for MSP's.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
  3. Add a payment processing feature within Cumulus

    Have a payment processing feature with Cumulus, so that partners are able to collect the payment of their customers

    1 vote
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  4. Expand/Collapse All

    When viewing an invoice add an option to collapse all or expand all, so you can quickly get to a customer on screen and view only their info.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
  5. Une solution intégrée de gestion/vente de noms de domaines (incluant les .qc.ca)

    Une solution intégrée de gestion/vente de noms de domaines (incluant les .qc.ca)

    1 vote
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  6. Seeing a pending MCA

    It would be nice if an icon would appear next to the customer name in Cumulus if there is a pending MCA to accept.

    1 vote
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    0 comments  ·  Office 365  ·  Admin →
  7. The ability to assign different credit cards to different organisations

    Have the ability to assign different credit cards to different orgs

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
  8. Print invoice without having to create aPDF

    The ability to print a clean invoice without having to generate a PDF

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
  9. Add licence provisionning details to the log

    Add licence provisioning detail to the Log. Even though this detail is available in the monthly invoice, partners aren’t able to see this detail prior to the invoice date and sometimes they need to track it sooner than that.

    1 vote
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    0 comments  ·  Reporting  ·  Admin →
  10. Get a view on past transactions and filter according to a time period

    I want to know all the transactions that occured in my account during a time period
    so that I can easily synchronise my external billing tool

    1 vote
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    0 comments  ·  Reporting  ·  Admin →
  11. Have serveral custom URL under the reseller url

    So that we are not competing with you have a totally white label for all the stuff you have hnow to attaract resellers and when we the reseller sends the url via our reseller name the purchaser will go directly on our site and order the products and servies instead od see all the suff related to Sherweb which make things too complicated.. Sor instance resellers shluld have several cstom web sites as a template on your end so that they can share with potential and inthe end its all ties back to the resellers cumulus. This simplification will take…

    1 vote
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  12. 1 vote
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    0 comments  ·  Invoice  ·  Admin →
  13. Allow your partners to deploy O365 to US based clients without having to open a US account

    can you please allow your partners to deploy O365 to US based clients without having to open a US account?

    1 vote
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    0 comments  ·  Features  ·  Admin →
  14. The ability to change the username

    I would like to be able to change my username

    1 vote
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    0 comments  ·  Features  ·  Admin →
  15. Live License count for in-use licenses in O365

    Manage O365 Users needs to show an assigned/in use count for each license type

    1 vote
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    0 comments  ·  Office 365  ·  Admin →
  16. Notification when there is a CSP Transfer of a end-user

    Add a notification for the partner when SherWeb no longer has access to the O365 tenant of the end-user.

    1 vote
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    0 comments  ·  Features  ·  Admin →
  17. Ability to Restrict Users Access to Organizations

    We need to be able to restrict access to some of our organizations from some of the users. Currently, all the users have access to all of the organizations. This is no good for a couple reasons. We have clients that for security reasons need to limit access to their email, and to my knowledge with the current setup, any user can reset any password.in 365. We as a company are going to move to 365 hosted email and any of our techs will have access to the administrator account for 365 for the same reason, they can change the…

    1 vote
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  18. Knowledge Base

    Include a knowledge base within Cumulus

    1 vote
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    0 comments  ·  Features  ·  Admin →
  19. Chat button for Tech support

    Put a technical support chat link next to the current chat link in cumulus. One for technical, one for sale.

    1 vote
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  20. 1 vote
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